Frequently asked questions
Our company can customize t-shirts and hats only right now. We know that customers have different choices and needs. So, we want to offer more products to make everyone happy. We are working on adding new products that customers will really like. We want to make shopping fun and easy for our customers. If you have any questions or ideas, please let us know. We want to help you in any way we can.
We will process your order within one business day and ship it out. You can expect to receive your order within 3-5 business days
Mon – Fri, 9am – 8pm Eastern
Weekends, 9am – 5pm Eastern
Your order information (invoice, tracking number, etc.) will be listed under My Account > Order
Return an item with a form request. https://dev.edesignshop.us/refund_returns/
Unfortunately no, We rely on shipping carrier for delivery and most carrier are closed on national holidays
E-Design Shop has displayed as accurately as possible the colors and graphics of the products that appear on the site. However, we cannot guarantee that your monitor’s display of any color and or graphic will be accurate. The colors shown on the site are for reference only. The colors you see will depend on your monitor and may be slightly different from the actual colors of the products. We will have no liability whether for damages, return of merchandise for credit or otherwise, as a result of any variances between the appearance of colors and or graphics displayed on your monitor and on any finished product purchased by you from E-Design Shop.
No, it is not available with our current production as we aim to provide a best quality products for our customers
Yes, we also allow back order for all the most popular items.
Your order information (invoice, tracking number, etc.) will be listed under My Account > Order. A copy of your tracking number will also be sent via email.
It depends on customer’s bank, most transactions take around two business days to complete
Please contact us via email or live chat. We can help with tracking down your item.
